The EOD (End of Day) report captures everything ownership and the support team need to know about your shift — sales, comps, tech issues, maintenance, incidents, hiring needs, and anything else. It is the single source of truth for the night. Don't text or email pieces of it separately — put it all here so it gets routed correctly and shows up in tomorrow morning's summary.
1. Report Info — Pick the venue first. Changing the venue clears the form (so the next manager doesn't accidentally submit the previous venue's data). Manager name and date are required. Today's weather auto-loads from the business date.
2. Sales & Covers — Enter food sales, alcohol sales, and total covers. The form will compute the net total and flash a benchmark vs. the same day-of-week average for that venue. Covers is the only field allowed to be blank if you genuinely can't pull the number.
3. Comps — Add a row for every comp using the dropdown: Guest recovery, 86, Spill, or Other (describe). Enter who authorized it and which employee was involved. The sum of all comp rows must equal the Total Comps field — if it doesn't, the form blocks submission. If the comp % vs. net sales is over 5%, you'll get a confirmation prompt before submit.
4. Energy & Vibe — Quick read on the night. Use it honestly; this is how ownership knows whether a Saturday was strong or sleepy.
5. DJ / Events — If a DJ played, fill in name, rating, pros/cons. If there was a private event, describe it. If neither, just toggle None.
6. Tech / Sound / IT — Toggle None if everything worked. If there was an issue, check every type that broke (DJ Light, Speaker, TV, Internet, Union Hardware, Union Software, Other) — each box you check creates its own description field. Be specific: "left main speaker cut out twice during dinner, reseated XLR and it held" beats "speaker broken". Add photos if they help. Tech issues route to Will.
7. Maintenance — Add a card per issue (broken stool, leaking faucet, HVAC, etc.) with location, urgency, whether it's new, and whether it's been reported before. Photos help. These route to the maintenance list.
8. Pest & Incidents — Toggle None if neither happened. If a pest was observed, fill in type, location, whether it's been seen before, and whether a guest saw it. If a security incident occurred, describe it fully — security on duty, how it was handled, whether police or medical were called, and rate the security team. Always document incidents the night they happen.
9. Cameras — Confirm cameras were up. If any were down, list which ones and why.
10. Needs & Requests — Restaurant needs (POS paper, sani buckets, light bulbs, etc.), accounting needs/questions, 86 list, menu revisions. Type "none" where requested — don't leave required fields blank. If menus are running low, say which and how many. Hiring needs: if you're short on a position, check the role(s) and add notes about urgency / how many.
11. Party inquiries / Phone messages — Anything that needs a callback or follow-up. These route to Kacie.
12. Handoff Notes — What the next shift's opener needs to know. Drawer counts, ongoing situations, VIPs coming in tomorrow, staff issues, etc. The opener will see this banner the moment they log in.
13. Other — Promo / VIP details (toggle None tonight if nothing was comped for a VIP), monthly goal tracking, and a free-form box for ownership notes.
Email evi@ccgphl.com or text the operations group chat. For tech/IT issues with the form itself (not your venue's tech), describe what happened and include a screenshot if you can.